Terms & Conditions

Tukaj in zdaj d.o.o. (hereinafter: ‘we’) respects the privacy of everyone who visits our website (hereinafter: ‘the user’). The acquisition, processing and usage of data are executed pursuant to the applicable Slovenian legislation (Personal Data Protection Act: ZVOP-1) and EU legislation in the field of personal data protection (GDPR – General Data Protection Regulation).

Personal data (names and surnames, e-mail addresses) are collected and processed for the purpose of informing about the program and special benefits of the company Tukaj in zdaj d.o.o., and for the purpose of evaluating our services, but only with your consent. In our personal data collection, we store the names and e-mail addresses obtained by subscribing to e-news on the website www.optimisti.si and by agreeing to be notified at the time of purchase in our online store. In all cases mentioned, you agree to the terms of use in question. We only store the personal data obtained in this way until your revocation of permission. In case you no longer wish to receive our content, you have the option to unsubscribe at any time. At the time of your cancellation, we will also delete your data from all our personal databases.

In our personal data collection, we also collect and process personal data (names and surnames, e-mail addresses) of ALL ONLINE BUYERS, for the purpose of communication with the customer related to the purchase of our services and checking customer satisfaction related to the subject of purchase. After completed service, all collected personal data will be deleted from all databases.

We guarantee a high level of protection of personal data and undertake to carefully store and use all received personal data only for the purposes described above. In order to improve the quality of our services and for statistical purposes, we also process data on displays of received messages and clicks on links in received messages.

We will not use, process or pass on the obtained data to third parties to the extent that it exceeds the legally permitted framework or your consent. We will only provide information if we are obliged to do so on the basis of formal requests or court orders.

The user is held responsible that all data provided is true and accurate. We are not held responsible for the consequences of false data.

In order to ensure fair and transparent processing of the collected personal data, the user has the right to request from us the access to personal data and correction or deletion of personal data. The user also has the right to limit the processing of the personal data related to them or the right to object to the processing and portability of their personal data.

The user has the right to file a complaint with the Information Commissioner regarding the collection and processing of personal data relating to them.

The user is also responsible for the protection of personal data by ensuring the security of their username and password, the security of their e-mail inbox and the appropriate software (anti-virus) protection of the device with which they visit the website.


Limitation of Liability

We reserve the right to mistakes on all our webpages, both in the graphic and textual parts, and are not held responsible for them.

We are not held responsible for performance failure in the event of problems with the Internet connection or user’s/buyer’s technical issues.

We reserve the right to change this website and these conditions at any time, without special permission or notifying the user. Changed terms of use come into force on the day when changes are published on the webpage.

The terms of use described above do not apply to external websites which can be accessed through hyperlinks on our website.

Viewing contents of this website, subscribing to e-news, and/or using the contact form, means automatically agreeing to all of the conditions of use described above.

Contact information:

Tukaj in zdaj d. o. o.

Ulica bratov Učakar 106

1000 Ljubljana

[email protected]


Gift tickets

When you buy a gift ticket, you receive a unique code at your email address, which you can give to anyone you want. The recipient can redeem the code for the selected performance at the website www.tretjioder.si. Gift tickets are redeemable for the show and the date selected when purchasing the gift ticket.


Means of payment

Purchases at the web portal www.tretjioder.si can be made with the following methods of payment:

Credit cards

Pay Pal


WARNING: Credit card payment system is executed on the platform Stripe, and does not concern the ticket provider (web site www.tertjioder.si)! All conditions of payment and security protocols are defined and executed by Stripe.


Ticket purchase — insertion of CVC code

When you pay with credit cards, CVC — card verification code — input is obligatory. CVC is the last 3- or 4-digit number located on the back of the card in the signature area.


My purchases

In the section ‘User account’, users can check their purchase status (upon prior registration). The overview includes all successfully completed transactions, indicating play titles, purchase dates, confirmation numbers, and other purchase information.

If you have more than one user name (with different email addresses), pay attention with which user name you logged in, as transactions are tied to the user name!


Online purchase is final

Before clicking Pay, the buyer has to check all information about the purchase (date and price, organiser, the title of the show, the number of seats etc.). In the last window before payment, it is still possible to change the event, date, and time. After transaction, which is done online immediately after you click Pay, changes or cancellation of purchase are not possible anymore.


Mistakes during purchases

If the browser notifies you about a mistake during your purchase, or if there appear to be other obvious problems, before another attempt, first check you purchases at ‘My account — Orders’. If there is no receipt for your chosen event, transaction was unsuccessful!

The buyer sends the following purchase information via email:

*the date/hour of purchase;

*the title of a performance;

*the number of tickets;

*the email address used at the purchase;

*the method of payment used;

*at which purchasing step problems occurred;

* the notification you received.

We are not responsible for the consequences that arise if the costumer does not disclose the required purchase information.


Personal data protection statement

By visiting the webpage, you consent to the collection and usage of your information, pursuant to the online store policy. Online store policy is in conformity with The Personal Data Protection Act (ZVOP-1, Ur.l.RS št. 86/2004, 113/2005)


Privacy policy changes

We reserve the right to change our privacy policy at any time. In doing so, we will inform you about content policy changes by posting changes on our homepage, or by notifying you about changes.